Shipping prices vary based on your location. Doormat shipping rates are based on weight and distance. Our straw toppers cost $5 to ship. Please see individual items for accurate shipping information.

For detailed shipping pricing visit the "Shipping FAQs" page.

Yes, we offer shipping to international destinations. USPS International rates are calculated by distance and weight at the time of checkout.

All orders are packaged with care, however, we understand things happen. Please email us at orders@thesimplyrusticbarn.com if your item arrives damaged.

If your doormat is lost by USPS, please reach out to USPS directly. Please also reach out to us by email at orders@thesimplyrusticbarn.com to inform us that your package has been lost.

Typically 3-5 business days, once shipped.

Please understand that shipping delays may occur domestically and internationally. Once your package has been handed off to USPS or UPS, it is out of our hands.

All orders are shipped during business days. This excludes Saturdays & Sundays. Keep in mind that all doormats are made to order.

After shipment U.S. orders typically arrive within 2-5 days after the carrier receives the package.

International orders can take up to 14 days or longer.

Orders can be canceled within 24 hours of being placed.

Please Email us at orders@thesimplyrusticbarn.com to cancel your order.

Here at The Simply Rustic Barn, we accept all major credit cards – VISA, Mastercard, American Express and Discover. We also accept Paypal, Shop Pay and Apple Pay and more.

Yes.

However, please keep in mind that all coir doormats aren't the same.

No they are not!

Coir doormats are not element proof. They are to be kept dry. If doormat becomes soaked from rain or snow, the fibers will darken and your design will be dull.

No refunds or exchanges will be granted for doormats damaged by rain.